 Send2Friend - Frequently Asked Questions
Can I use Send2Friend on my Blog?
Yes! Just paste the HTML code into your Blog menu as shown
here.
How do I make my own custom theme?
You need to create 12 images and 2 CSS files. The best way to get started is to
download this example theme and adapt it to your needs.
Ensure you specify the URL of the main theme CSS file in your campaign settings!
Why isn't the Send2Friend window appearing on my site?
There are a couple of reasons why Send2Friend might not work on your site.
Firstly, check that you page is valid using the free
http://validator.w3.org/ service.
If your HTML is valid and Send2Friend still isn't working, try turning on the "Use pop-up windows" option
in the campaign settings options (under "theme and effects"). This is a "fail-safe" mode that will work for
all Browsers and all Web sites. If your site uses Flash, Shockwave or other plugins then it may be necessary
to use pop-up windows due to the limitations of these plugins.
Can I install Send2Friend (or FormCatcher) on my site?
Yes, but you need to buy a server licence. Contact us for more information and pricing.
Is your payment system secure?
Yes, we use PayMate which is a Verisign certified secure site and one of the largest online credit card
processing gateways in the southern hemisphere.
What happens if I sign-up during my trial period?
You still get your 15 free days even if you decide to subscribe on day 1!
In other words, you first month is extended by 15 days!
How can I increase the speed of my Send2Friend page(s)?
To make your pages load more quickly, you can move the <script> and <style> tags from the Send2Friend code into the
<head> section of your page(s).
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 FormCatcher - Frequently Asked Questions
Can I accept file uploads with FormCatcher?
Yes! Just make sure your HTML form tag includes this code:
enctype="multipart/form-data"
Do I need to know HTML to use FormCatcher?
No, you can use FormCatcher either by:
- Using a WYSIWYG HTML editor such as DreamWeaver, CuteHTML or Coffee Cup HTML Editor or...
- By building your Form in the FormCatcher control panel and pasting the HTML code into your site.
Some of my data isn't being saved?
If you are accepting file uploads and multiple values for a single form field, you need to add
"[]" to the name of the multiple-value field(s).
For example, if you have a list of checkboxes like this:
<input type="checkbox" name="pets" value="dog"> Dog
<input type="checkbox" name="pets" value="cat"> Cat
Simpy change it to this:
<input type="checkbox" name="pets[]" value="dog"> Dog
<input type="checkbox" name="pets[]" value="cat"> Cat
The same goes for any fields that have identical names, be they text fields, file uploads or select
boxes that allow you to choose multiple options.
In all cases you just change this:
name="field_name"
to this:
name="field_name[]"
Now you can collect lists of data at the same time as file uploads.
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